Terms of Service

These Terms govern your use of PITCH YOUR GAME, a sports network for profiles, posts, ratings, direct messages and team coordination.

1. Provider and contract

PITCH YOUR GAME is provided by Marvin Neumann, Linköping, Sweden (“we”, “us”). PITCH YOUR GAME is the product name. Contact: support@pitchyourgame.de. See the provider information.

Your user contract is formed when you actively accept these Terms during account setup. Creating a technical sign-in account alone does not replace acceptance. PITCH YOUR GAME is currently free. Any future paid features require separate price and contractual information before a purchase; these Terms do not create a payment obligation.

The contract languages are English and German. You can review and correct entries before completing setup. We store the version accepted and the acceptance time with your account. You can save or print these complete Terms using your browser. The Privacy Policy explains processing; acknowledging it is not consent to optional analytics or diagnostics.

For an app obtained through the App Store, Apple’s standard application licence (EULA) applies where no custom EULA has been provided for your territory. These Terms govern the Pitch Your Game service and community; they do not claim to replace the applicable App Store licence or mandatory consumer rights.

2. Who may use PITCH YOUR GAME

You must be at least 16 years old. If you are under the age of majority, you may only use PITCH YOUR GAME with your legal guardians' consent where that consent is legally required. You may only use PITCH YOUR GAME if you can legally enter into this contract and your account has not previously been suspended for serious or repeated violations.

Accounts are personal. Provide authentic and non-misleading information, do not impersonate another person, club or organisation, keep your credentials secure and inform us promptly if you suspect unauthorised access.

3. Visibility and core features

Signed-in users can view profiles, Pitch Cards and visible social connections. For each post, you choose an audience of all signed-in members, your followers or people you follow. Comments and ratings inherit their post’s audience. Email, date of birth, settings, push token, block list and private messages are not public profile fields. Profile photos and post media currently use permanent file links: a person with the link may open the file outside the app. The Privacy Policy explains this limitation and deletion.

Direct messages may start as requests. Chat participants can read their messages. Authorised team members can read conversations you deliberately have with Pitch support. When a participant reports a specific private direct or group message, that selected message and their reason are shared for case-specific moderation. A report does not open the rest of the conversation to moderators. Review of reported evidence is role-restricted. Requests to open a reported image and moderation actions are logged.

Private groups use invitations and membership permissions. Newly admitted members may see retained group history. Personal blocks do not hide contributions in groups you already share; leaving or removal ends server access. Regional visibility and “Open to requests” are voluntary settings you can change.

Requests, trial practice and meetings: players can approach coaches and clubs, and coaches or clubs can invite players. We provide contact and scheduling tools; we are not a party to your arrangements and do not organise training or verify every identity, qualification or affiliation. Without an explicit verification badge, a club or coach role is self-declared. Ratings express users’ sporting assessments and do not certify ability, eligibility or career outcomes. For meetings, use known public venues such as club grounds and tell someone you trust; if you are under 18, discuss meetings with a guardian first. Report suspicious behaviour and block the account.

Only a person with actual authority may set up or manage a club or team. A verification badge concerns the specific representation reviewed and does not guarantee all members’ identities or the safety or quality of training. Team administration, coaches access, public training and an administration transfer have different permissions. Registering for public training grants no team or chat access. Use optional response notes for organisation and do not include diagnoses or sensitive information about others.

4. Your content and the licence we need

You retain your rights in uploaded content. For as long as needed to provide the function you request, you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, technically adapt, transmit and display that content solely to operate and secure Pitch Your Game and make it available to its intended recipients. Technical adaptation includes file compression and thumbnails, not an unrestricted right to exploit your work.

The licence generally ends when you delete the content or your account. Limited copies may remain during backup rotation or where necessary for a legal obligation or specific rights dispute, subject to the Privacy Policy. We cannot retrieve copies others lawfully saved outside our control. External advertising or an endorsement using your content, name or image requires separate permission; this licence does not provide it.

Upload only content for which you have the required rights and permissions, particularly other people’s photographs, video, club logos, music, match footage and material involving minors. You are responsible for permission to publish, even when a file is available elsewhere.

5. Prohibited content and conduct

The detailed Community Guidelines also form part of this contract. In particular, you must not:

• publish unlawful content, threats, incitement to violence, hate speech, harassment, bullying or sexual exploitation;
• infringe copyright, trade marks, personality, privacy, data-protection or other rights;
• impersonate others or falsify sporting evidence or club affiliations;
• spam, defraud, distribute malware, scrape automatically, evade restrictions or attack PITCH YOUR GAME;
• publish another person's highly sensitive data, such as private addresses, credentials or health data, without a valid legal basis.

6. Reports and moderation

Report profiles, posts, comments, replies, individual direct or group messages and public training through the available in-app reporting action. You can also block an account. A message report shares only the selected message and your reason, not general access to private history.

For unlawful content, or if you cannot use the app, email support@pitchyourgame.de. Identify the exact content or its location/account, explain why it is unlawful, provide a reply address and confirm in good faith that your information is accurate and complete. Include only relevant evidence and do not forward unrelated private conversations. We acknowledge notices, review them diligently and communicate the decision and available review options as required by law.

Human review considers context, seriousness, repetition and the rights of all involved, including expression and privacy. Depending on the case, we may remove content, restrict a function, warn, temporarily suspend or terminate an account. We may act immediately where needed to address a specific danger, serious infringement or manipulation. A technical filter rejection alone does not suspend an account.

When we restrict content or an account, we provide the affected user with a clear reason, the relevant rule, the scope of the measure and how to challenge it, subject to lawful exceptions. You can request a new human review within six months at support@pitchyourgame.de; include the decision reference and explain your objection. We do not charge for this review. Statutory court, regulatory and other remedies remain available. This is not an emergency service; contact emergency services for immediate danger.

7. Sorting, recommendations and automated systems

The feed mainly shows recent posts in chronological order. Search and contact suggestions may consider your search, visible profile details, sports, roles and follow relationships. Regional suggestions use your chosen area only with regional visibility enabled. Device address-book contacts and private messages are not analysed for suggestions. Blocked or suspended accounts and inaccessible content are excluded. We do not sell placement or use personalised advertising.

A rule-based text filter may reject certain prohibited wording before publication or amendment of posts, comments and replies. It can make mistakes and does not identify every unlawful text, image or video. If a rejection appears wrong, contact support@pitchyourgame.de for human review. Technical systems also limit file types, uploads and requests to protect the service. Humans review material content-removal and account-suspension decisions.

8. Availability and changes to the service

Pitch Your Game is under active development and requires a compatible iPhone and internet access. Your device, connection and provider charges remain your responsibility. We do not promise uninterrupted availability or a particular sporting or professional result.

We may change functions where necessary for security, legal compliance or reasonable technical and product development. Material changes will be explained in the app or by email in good time, except where urgent protection or mandatory law requires faster action. You may end the contract if you do not wish to continue. Statutory conformity, update and other consumer rights remain unaffected; this clause does not create an unrestricted right to deprive you of them.

9. Term, termination and account deletion

The contract runs indefinitely. You can end it at any time without notice in Profile → Settings → Account → Delete account, or by contacting support if you cannot access the app. We may require proportionate identity verification or re-authentication to prevent someone else deleting your account.

Account deletion removes the authentication account, profile, your posts and media, direct chats and group contributions, memberships, comments, replies, likes, ratings, push tokens and associated live account data as described in the Privacy Policy. A minimal anonymous comment placeholder may remain where needed to preserve another author’s replies; your original text, media and account attribution are removed. Shared club/team structures and other authors’ contributions may remain for authorised users. Necessary legal evidence is restricted and removed when its purpose ends; temporary backups and external copies are handled as explained in the Policy.

We may suspend or terminate for cause, including serious or repeated violations, specific risks to other users or the service, or legal duties. Where circumstances permit, we inform you first and allow a response. You can challenge the decision through the process in section 6.

10. Statutory rights and liability

Statutory conformity and consumer rights apply. We are liable without limitation for intent and gross negligence, injury to life, body or health, product liability, and any express guarantee.

For a slightly negligent breach of a material contractual obligation, liability is limited to damage that was typically foreseeable when the contract was made. Liability for other slight negligence is excluded to the extent permitted by law. Users are initially responsible for their content; PITCH YOUR GAME's statutory duties remain unaffected.

11. Changes to these Terms

We explain material changes and their effective date in good time in the app or by email. A change that materially affects your contract requires renewed active acceptance. We do not treat silence or an ordinary sign-in as acceptance. If you do not accept, you can end the contract; continued access may depend on accepting the new Terms where necessary for the service. Changes needed for mandatory law or an immediate security risk may take effect sooner to the extent permitted by law.

The current full version remains publicly accessible. The Privacy Policy describes actual processing and is distinct from these contractual Terms; a privacy update does not silently enable optional analytics, diagnostics or other consent-based processing.

12. Governing law and dispute resolution

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory protections in the country of your habitual residence remain unaffected. Statutory venues apply.

Contact us first so we can examine your complaint. We do not currently undertake voluntary participation in consumer alternative dispute resolution; mandatory rights and duties remain unaffected. If we reject a consumer claim, we provide any legally required information about the competent dispute-resolution body and whether we will participate. Konsumentverket explains the Swedish dispute-resolution routes.

13. Withdrawal information for consumers

Right of withdrawal

You may withdraw from this contract within fourteen days without giving a reason. The period is fourteen days from contract formation. Any longer period required by mandatory law remains unaffected.

Tell Marvin Neumann, provider of PITCH YOUR GAME, Linköping, Sweden, through a clear statement of withdrawal. You can email support@pitchyourgame.de or use the electronic withdrawal function. The function is an additional route, not a required form. Sending your statement before the period expires is sufficient.

Withdraw from contract

Effects of withdrawal

We end your user contract and process deletion of the account and related live data under the Privacy Policy. The service is currently free, so there are no payments to refund. Lawful evidence retention and temporary backups remain subject to the Policy. Terminating or deleting your account remains available after the withdrawal period.

Optional model statement

You can send this statement to the email above; you do not have to use it.

14. Final provisions

If a provision is invalid, the remaining provisions remain effective and statutory law replaces the invalid provision. Individual agreements take priority.